Merchant commerce platform Pine Labs and global programmable financial infrastructure provider Stripe have launched a unified commerce solution that enables eligible retailers in Singapore to manage online and in-store payments through a single platform, simplifying operations while helping retailers engage customers more effectively across online and in-store channels.
As retailers increasingly operate across digital and physical channels managing separate payments providers has become more complex and costly.
Starting November 2026, eligible merchants using this unified solution in Singapore, the companies point out, will be able to use Stripe for both online payments and card payments powered by Pine Labs’ fleet of payment terminals.
The solution combines Stripe’s online payments capabilities with Pine Labs’ in-store payment and merchant engagement expertise, helping retailers streamline operations, while unlocking new customer acquisition and retention opportunities. Expansion to other Southeast Asian markets is planned for 2027.
Simplifying operations, driving merchant growth
The offering gives merchants a single platform for online and in-store payments, with one consolidated view of transactions. Beyond payment acceptance, merchants will also gain access to Pine Labs’ commerce-enablement capabilities, including instalment financing, loyalty-linked payments, merchant promotions and digital marketing tools.
Eligible merchants will be able to:
Solving common pain point
Many enterprise retailers manage fragmented payments infrastructure: one vendor for their website, another for stores and additional providers for instalment financing and analytics. This can create operational complexity, delayed reporting and higher costs.
The new offering helps consolidate these capabilities, giving merchants greater control and real-time visibility across their businesses.
“Retailers no longer think of e-commerce and physical stores as separate channels,” says Amrish Rau, Pine Labs’ CEO. “They expect a connected view of payments, customer engagement and business performance across every touchpoint. By combining Stripe’s online capabilities with our in-store commerce ecosystem, we are helping merchants simplify operations while creating more personalized and rewarding customer experiences.”
